Shipping Info
Shipping Options
We offer several shipping options to meet your needs. Available shipping methods may vary based on your delivery address and the items in your order.
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 5-7 business days | $4.99 (Free on orders over $50) |
Express Shipping | 2-3 business days | $9.99 |
Next Day Shipping | 1 business day | $19.99 |
International Shipping | 7-14 business days | Starting at $14.99 |
Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will begin processing on the next business day. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Restrictions
We currently ship to most countries worldwide, but there may be restrictions on some products for certain destinations. If we are unable to ship your order to your location, we will notify you as soon as possible.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can track your order at any time by logging into your account on our website or by clicking the tracking link in your shipping confirmation email.
International Shipping
For international orders, please note that import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to making your purchase.
Delivery Issues
If you experience any issues with your delivery, such as damaged packages, missing items, or late delivery, please contact our customer service team immediately. We will work with the shipping carrier to investigate the issue and find a resolution.
Contact Us
If you have any questions about shipping, please contact us at: shipping@ecommerce.com